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Our volunteers are a very special breed of folks. They care deeply about our clients and want them to experience the love of God as we wrap our hearts and arms around each person in need. We could not do any of the essential work of the 403 Center without them.

There is a place for you here

Whether you can give a couple of hours a month, one day a week, or more, there is a job for you. We need cashiers, interviewers, store monitors, people to sort and price clothing and linens, people to pack food boxes and lunches, people who can lift heavy things — and much else besides.

You do not need experience. Come in, take a tour, talk to a few of the volunteers, and see what goes on at the 403. Students needing community service hours are very welcome.

How to get started

Volunteer applications are available at the Center on request. To get one, drop by while we are open, or call (615) 860-6001 during opening hours. You can also email .

Once your paperwork is complete, our Volunteer Coordinator will work you into a schedule that matches your skills and the way you would like to serve.

Good fences make good neighbors

So that every job is filled and every volunteer feels valued, we have a few requests about how we work alongside each other. These are a work in progress, and we welcome feedback on them any time.

  • Please keep your appointments. If you are scheduled to cover a position, you are essential to the running of the Center that day. If your situation changes, give as much notice as you can and call the Volunteer Coordinator so someone else can be found.
  • Please coordinate your availability with the Volunteer Coordinator. Our space is not unlimited. If everyone came on the same day there would be no room for shoppers or for the clients we are here to serve. If you find yourself free when you are not scheduled, check with the Coordinator first — there may be work that can be done out of the way.
  • Please park behind the building, leaving the side parking for patrons and clients.
  • Please log your arrival and departure times, so we have a record of who is working and which churches they come from.

Visit us

Thrift Store — Monday to Thursday, 10:00 AM – 1:00 PM
Help Center — Monday to Thursday, 10:00 AM – 12:00 PM
403 Gallatin Pike S., Madison, TN 37115 · (615) 860-6001